Customer Experience Specialist - FMCG & Insights
Job in
İzmit, Izmit, Turkey (Türkiye)
Listed on 2026-08-19
Listing for:
Hayat
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Hayat is seeking a Consumer Relations Specialist in İzmit to manage inquiries, complaints, and feedback across channels. You will classify and route feedback in the CRM, coordinate with departments for timely resolutions, and report on satisfaction metrics.
The role requires experience in consumer relations, CRM, and e-commerce, with strong English communication and proficiency in MS Office. Join a diverse team and contribute to customer-centric initiatives.
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