Representative, Customer Service
Job in
İzmit, Izmit, Turkey (Türkiye)
Listed on 2026-08-21
Listing for:
Avient Corporation
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Account Manager, Customer Success Management -
Sales
Account Manager, Customer Success Management
Job Description & How to Apply Below
- Collaborate with external and internal customers and coordinate with other departments such as Sales, Supply Chain and Logistics in order to generate solutions to questions and complaints of all sorts (among others: quotations, invoicing, master data, quality)
- Manage a portfolio of customers, for which you will be the main contact point. You report and contribute to solutions for possible problems and complaints to assure high customer satisfaction
- Manage incoming customer orders:
- Request and confirm delivery dates and keep track of customer specific expectations
- Keep the customer informed of production, planning & shipping
- Consult our production plants to get information about the supply status
- Organize special logistic services for our customers like consignment stocks
- Support actively the Sales organization for prospection of new customers and for opportunity detection with existing customers:
- Update of customer master data
- Maintain price lists and prepare price quotations
- Check in on customers on submitted offers, and keep track of success rates
- You contribute actively to the timely payment of invoices by our customers
- Above all, you have a customer-centric mindset
, and you live below the 6 key values:- Accountability: you take responsibility and keep promises
- Authenticity: in customer contacts, nothing beats being real
- Respect: you listen actively and respect your customers’ time
- Optimism: you see solutions, not problems. You use positive language
- Appreciation: you show customers how much we appreciate their loyalty
- Communication: you communicate easily, professionally and regularly with your client portfolio
- Bachelor’s degree from related departments of universities (administrative, commercial or logistics orientation)
- Min.
3 years of experience - Knowledge for MS Office and SAP
- An advanced level of English, both written & spoken
- Excellent communication, negotiation, and organizational skills
- Excellent knowledge of Excel, analytical and result oriented approach
- Stress resistant and excellent communication skills (verbal and written)
- Strong analytical and problem-solving skills
- Able to set priorities and to work in a structured and adaptable way, with a high level of autonomy
- Team player and flexible
- Job Identification
- Job Category Customer Service
- Posting Date 08/19/2026, 09:50 AM
- Apply Before 09/25/2026, 12:00 AM
- Degree Level Bachelor's Degree
- Job Schedule Full time
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