Desktop Support Engineer
Job in
İzmit, Izmit, Turkey (Türkiye)
Listed on 2026-06-12
Listing for:
Tech People 247
Contract
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Contract Type: Self-employed (B2B) no visa support will be provided
Language Requirement: Turkish with Good English
Job Responsibilities- Troubleshoot hardware, software, and application issues
- Manage and update tickets in the helpdesk system
- Perform break-fix support and fault resolution
- Install, configure, and support Windows OS & MS Office
- Support printers, laptops, desktops, and peripherals
- Basic support for Mac OS (Apple devices)
- Diagnose network connectivity issues using standard tools
- Perform preventive maintenance on IT equipment
- Coordinate with vendors for complex issues (e.g., AV systems)
- 2–3 years of experience in Desktop Support / IT Support
- Strong knowledge of Windows 7–10 & Office 365
- Experience with Active Directory & Group Policies (GPOs)
- Familiarity with ticketing tools and ITIL processes
- Knowledge of hardware troubleshooting & installations
- Basic understanding of networking, servers, and telecom
- Experience with mobile device management (iOS/Android)
- Good communication and problem-solving skills
- Bachelor’s degree in Computer Science or related field
- Certifications like CompTIA A+ / MCP are a plus
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