Loan Services Specialist/Office Assistant
Job in
Jackson, Jackson County, Michigan, 49203, USA
Listing for:
City of Jackson
Full Time
position
Listed on 2026-10-02
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Data Entry, Clerical
Salary/Wage Range or Industry Benchmark: 48000 - 50000 USD Yearly
USD
48000.00
50000.00
YEAR
Job Description & How to Apply Below
THE CITY OF JACKSON IS CURRENTLY ACCEPTING APPLICATIONS FOR THE FOLLOWING FULL-TIME EMPLOYMENT OPPORTUNITY:
Loan Services Specialist/Office Assistant
** EQUAL OPPORTUNITY EMPLOYER **
The City of Jackson is committed to becoming a more diverse, equitable, and inclusive organization. We are dedicated to creating an environment that fully embraces all our differences and shared experiences.
General Summary
Under the direct supervision of the Community Development Director or Designee, processes loan applications and facilitates closings related to various home rehabilitation programs. Completes related program work. Performs a variety of clerical tasks, and bookkeeping functions related to CDBG, HOME, ARPA and various grant programs. Assist in the implementation and file maintenance of Department Programs. May perform administrative tasks related to the Administrative Hearings Bureau and Building Board Code of Appeals.
Typical
Duties
1. Process applications for various home rehabilitation loan programs. Review applications, conduct financial interviews, verify information, determine eligibility, match applicants to appropriate funding programs and obtain requisite financial and inspection information.2. Process loans and related closings. Assist in obtaining bids for rehabilitation activities, prepare loan closing documentation, conduct loan closings, prepare payments and escrow accounts and close files at completion.3. Along with the Finance Analyst perform routine bookkeeping related to program activities such as preparing requisitions, accounts receivable requests and accounts payable requests. Track reimbursements and disbursements. Verify contractor payments, waivers and final certifications. Receive payments, prepare receipts and cash turn-ins. Submit forms and electronic requests to draw funds from external sources.4. Maintain related paper and electronic files in accordance with departmental procedures; respond to informational requests and purge or reorganize files as directed.5. Create spreadsheets, formulas and graphs using Excel.6. Enter data in various electronic systems such as BS&A, Neighborly, and IDIS. Prepare data summaries, activity reports and financial files. Audit documents, records and computer output for errors and make corrections. Prepare specialized government reports and others as necessary.7. Prepare brochures, pamphlets and related informational materials on home rehabilitation loan programs. Provide general information to the public regarding programs and assists individuals in accessing resources.8. Receive telephone calls and assist walk-in visitors regarding rehabilitation programs, address complaints, explain departmental procedures according to well-defined guidelines and refer complex issues to the appropriate personnel.9. Complete general clerical and office tasks such as sorting and distributing mail, preparing mailings and others as assigned.10. May assist with preparing documents for the Administrative Hearings Bureau including notices, tickets, reports, dockets, correspondence, photos evidence and mailing.11. Assist the Grant Coordinator with CDBG and Home Program duties.12. May assist the Chief Building official with paperwork and documentation through all aspects of the demolitions process.13. May compile ownership and property data for dangerous building procedures. Maintains and track property files from the point of Condemnation to the Board Decisions.14. Request Bids for demolition, monitors demolitions, and works with the Finance Analyst to process payment.15. Complete special projects and perform related work as assigned.16. Complete other duties assigned which are within the scope of responsibility of the position. May perform the work of lower classified employees as required.17. This is not an exhaustive list of duties one might be expected to perform during working hours.Physical Demands
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate in person and by telephone, read regular and small print, sit, use limited mobility in an office setting, use manual dexterity to type and enter data, and use sight to read and prepare documents and reports.
The…
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