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Member Advisor - Part Time

Job in Jackson, Jackson County, Michigan, 49203, USA
Listing for: TRUE Community Credit Union
Part Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 16.85 USD Hourly USD 16.85 HOUR
Job Description & How to Apply Below

Join to apply for the Member Advisor - Part Time role at TRUE Community Credit Union

Location

1309 W Parnall Rd, Jackson, MI 49201

Pay

Starting at $16.85/hour (or more depending on experience)

About the Role

Are you passionate about problem solving, sales, and providing exceptional customer service? Join TRUE Community Credit Union
, one of Michigan's fastest-growing credit unions, as a Member Advisor and be part of a dynamic team that puts members first!

Benefits
  • Competitive Pay:
    Starting at $16.85/hour (or more depending on experience)
  • Benefits That Empower You:
    • Time That's Yours:
      Recharge with generous paid time off—including birthday, volunteer, and inclusion days, along with 12 paid holidays each year.
    • Build Your Future: A pension plan plus a 100% 401(k) match up to 5% so your savings grow stronger, faster.
    • Wellness & Growth:
      Tuition reimbursement for your education and gym perks for your health.
    • Confidence at Work:
      Access interest‑free clothing loans to help you feel and look your best.
    • Your Path to Growth:
      We love to promote from within—many part‑time team members advance to full‑time roles in just 6‑12 months.
Schedule
  • Flexible

    Hours:

    25‑29 hours/week
    • Monday‑Friday shifts (starting as early as 7:00 am or ending around 6:00 pm)
    • Work up to 3 Saturdays a month (8:30 am ‑ 2:30 pm)
Orientation & Training
  • Orientation: 7 days of paid orientation at our main branch (1100 Clinton Road, Jackson, MI)
  • Training: 5 weeks of hands‑on learning with an experienced Member Advisor to set you up for success
Who We're Looking For
  • Problem solvers who thrive in a team environment
  • Sales and customer service pros
  • Detail‑oriented individuals who uphold confidentiality
  • Positive, professional communicators who can stay calm under pressure
Your Role
  • Process everyday banking transactions like deposits and withdrawals
  • Assist members with loan applications
  • Spot and prevent potential fraudulent activity
  • Share products and services that make life better for our members
  • Use multiple programs while staying compliant with regulations
Ready to apply?
  • Click the Apply Now button and complete the application—it only takes a few minutes!
  • Be sure to answer the questions so we can get in touch with you.
Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

Entry level

Employment type

Part‑time

Job function

Management and Manufacturing

Industries

Banking

Join TRUE Community Credit Union—where we are TRUE to our members, our communities, and our teammates.

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