Sr System Operator

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Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location
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This is a hybrid (virtual/onsite) position with a minimum onsite requirement of Monday, Tuesday, and Thursday at the assigned Parnall location in Jackson or Grand Rapids Service Center.
Additional onsite presence may be required based on business, operational, or training needs. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those who qualify).

Due to the training involved to become fully functional in the System Operator role, there is a 36 month commitment period, whereas, you will be ineligible to apply for another internal job posting during the first
36 months (i.e., commitment period).

The Senior System Operators lead the monitoring, controlling and supporting the 24/7 operations of the Consumers Energy electric power distribution system to meet power demands. The incumbent is responsible for the reliability of Consumers Energy’s high voltage distribution (HVD) and low voltage (LVD) electric systems to include complying with all applicable NERC standards and are responsible for analyzing and monitoring of complex transmission, HVD and LVD substations, lines, equipment and interconnection points with transmission providers for both normal and emergency restoration conditions.

Administers the switching and tagging on the CE, HVD and LVD electric systems to ensure outages are executed in a safe, efficient and reliable manner as set forth by the policies, procedures and guidelines of Consumers Energy, NERC, ITC, MIOSHA, MPSC and MISO Lead the monitoring of SCADA and ADMS for conditions of lines and equipment throughout the system and makes adjustments or directs workers to make adjustments as conditions warrant.

Direct field personnel to deenergize malfunctioning equipment or adjust switches to ensure the safety of maintenance crews and avoid interruptions of service during repairs. Notify maintenance crews of location and de-energization of troubled area and verifies that workers are clear of repaired equipment before directing energization of circuit.

Serve as a subject matter expert in electric system operations training and workforce development, developing and delivering training across system operations, switching and tagging, outage restoration, emergency response, SCADA, ADMS, OMS, and applicable regulatory requirements. Support operator qualification, certification, continuing education, and emergency and storm readiness through classroom, virtual, simulator-based, and on-the-job training. Partner with Operations Engineering, Performance & Standards, Technology, and field operations to identify and address training needs, incorporate lessons learned, and support ongoing workforce readiness.

• Develop and maintain training materials, lesson…