Telecom Technical Specialist

Job Title :
Telecom Technical Specialist I

Contract: 12+ Months (with possible extension)

We are seeking a Telecom Technical Specialist I responsible for executing, managing, and enhancing standard processes related to telecom design and delivery for electric substation facilities. This role requires clear communication with stakeholders to provide project visibility, process updates, and actionable information throughout telecom buildout life cycles. The specialist will support engineering, construction, and field teams with telecom coordination, infrastructure evaluations, and cellular study analysis using applicable tools and standards.

• Execute and improve telecom design and delivery processes for electric substation facilities.
• Communicate work processes, timelines, and project status updates to internal stakeholders in a clear and concise manner.
• Support project engineering, design teams, construction personnel, and field teams with telecom-related coordination.
• Conduct cellular study analysis and document findings using appropriate technical tools.
• Submit, track, and manage telecom service orders including new requests, changes, and disconnects.
• Ensure telecom installations and designs follow IEEE standards for high‑voltage (HVD) substation communications.
• Track and maintain multiple project tasks, deliverables, and overall statuses.
• Identify and drive improvements in systems, workflows, and telecom delivery processes.
• Enforce established procedures, standards, and best practices across telecom operations.
• Provide strong customer service and communication to business partners and project stakeholders.
• Work independently with minimal supervision while maintaining accurate and timely updates.
• Collaborate effectively with engineers, project managers, IT teams, vendors, and construction personnel.

• Minimum 2 years of experience in telecom, networking, or a related technical discipline.
• Strong knowledge of networking, LAN, WAN, and telecom technologies.
• Experience submitting and tracking telecom service orders (new, change, disconnect).
• Understanding of IEEE standards related to high‑voltage (HVD) substation communications.
• Proficiency with databases and Microsoft Office applications.
• Strong problem‑solving, analytical, and critical thinking skills.
• Ability to balance technical requirements with business needs.
• Excellent communication and interpersonal skills.
• Highly self‑motivated, proactive, and capable of working independently with minimal supervision.
• Strong organizational skills with the ability to manage multiple tasks and projects concurrently.
• Ability to work effectively in a team environment and interact with engineers, IT, project managers, and vendors.

• Seniority level:
  Associate
• Employment type:
  
  Contract
• Job function:
  Information Technology
• Industries:
  Utilities

Albion, MI $90,000.00-$

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