Telecom Technical Specialist

Overview

Jackson, Michigan Telecom Technical Specialist I #1045454

If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.

• The expectation is that this role would be on-site in Jackson 3 days a week.
• Responsible for the execution and enhancement of standard processes related to telcom design and delivery to our electric substation facilities.
• The position requires communicating work processes and status updates to multiple stakeholders throughout a project's lifecycle in a concise manner that enables application of the information to direct schedule and delivery.
• The incumbent will support project engineering and design, construction and field personnel with telcom related coordination of buildouts as well as cellular study analysis using applicable tools.

• Knowledge on Network, LAN, WAN and telcom technologies.
• Knowledge on submitting and tracking telcom new/change/disconnect orders.
• Understanding of IEEE standards for HVD substation communications.
• Ability to track and maintain multiple tasks and project statuses.
• Database & Microsoft Office proficiency.
• Strong desire to find ways to improve solutions, systems, and processes and capable of enforcing processes and procedures.
• Self-motivated and pro‑active with demonstrated problem solving and critical thinking skills.
• Effective communication and interpersonal skills are a critical requirement.
• Minimum 2 years experience in related field.
• Demonstrated ability to provide excellent customer service to internal Business Partners.
• Ability to work well under minimal supervision.
• Ability to balance technical requirements with business capability need.
• Team‑oriented interpersonal skills, with the ability to interface effectively with a broad range of people and roles, including vendors, engineers, Project Managers and IT.

• Associates degree or equivalent experience.

• Medical and Dental (Fast Tek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar‑for‑dollar match