Vendor Managed Inventory Specialist

Job Summary

Requisition

Employment Type:

Full Time
Job Category:
Vending Management

Work Location:

Battle Creek, MI or Jackson, MI

The Vendor Managed Inventory (VMI) Specialist ensures customer satisfaction through solutions by providing on‑site customer service support including order replenishment, product put‑away, Lean (6S), and maintaining solutions equipment. This role will partner with sales and business development teams to drive incremental revenue and growth through solutions.

• Drives MSC customer loyalty through the support and promotion of solutions.
• Supports and collaborates with MSC customer solutions and sales associates through execution of CARE program.
• CARE is defined as Clean, Arrange, Relationships, Exceed Expectations.
• Maintains 6S appearance of all solutions equipment.
• Daily logging of activity in SFDC.
• Ensures appropriate stock levels min/max are maintained.
• Unpacks, receives, puts away product at all solution points of use.
• Connects with customer contacts to ensure retention of solution.
• Drives product expansion through spot buy and incremental solution growth.
• Lead focus of 100% safety compliance for VMIS team.
• Repair and maintain vending solution equipment to company standards.
• Recommend opportunities for Solutions / Spot Buy Growth to Sales Associate and Sales Management while documenting this information within SFDC.
• Responsible for supporting shared profitability improvement goals and objectives within assigned accounts.
• Maintain knowledge of all inventory management solutions.
• Establish productive, professional relationships with key personnel in assigned customers.
• Maintain high customer satisfaction ratings that meet company standards.
• Utilize routing software tools to adhere to planned schedule and document daily activities.
• Maintain daily time‑keeping using MSC approved time management applications.
• Foster the MSC culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
• Participation in special projects and performs additional duties as required.

• A High School Diploma or the equivalent is required.
• Inventory Management or Customer Service experience preferred.
• Relevant Military experience a plus.

• Great customer service required.
• Excellent verbal and written communications skills required.
• Computer literacy and proficiency in Microsoft Office applications required.
• Excellent time management and organizational skills required.

• A valid driver's license is required.
• Position requires over 80% of daily travel within assigned territory.
• Occasional overnight travel will be required.
• Ability to lift up to 50 lbs. required.
• Ability to consistently walk, lift, bend, stretch, stand for long periods of time is required.
• Must be willing to adhere to customer safety and use of Personal Protective Equipment (PPE) protocol.
• This position may require access to International Traffic in Arms Regulations Information (ITAR) and/or Controlled Unclassified Information (CUI).

Compensation starting at $18-$19/ hour dependent on candidate location and experience.

Applicants must be currently authorized to work in the United States on a full‑time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

Our associates are our top priority and investing in their well‑being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well‑being and financial future. We offer dynamic healthcare plans, generous 401(k) and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness.

Visit our page for a better look at our extensive benefits:
Your Future Benefits.

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.