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Supervisor - Laboratory Services

Job in Jackson, Jackson County, Michigan, 49203, USA
Listing for: Henry Ford Health System
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Medical Technologist & Lab Technician, Clinical Research
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

GENERAL

SUMMARY:

Under general direction, responsible for the operation of one or more technical areas or shifts in a clinical laboratory. Prepares and maintains technical and operating procedures to meet accrediting and regulatory requirements. Responsible for staff recruitment, competency, engagement, and performance management. Evaluates and implements test methods in collaboration with medical and Technical Team leaders. Oversees supply chain requirements. Prepares financial forecasts for use in planning and uses metrics to manage service quality.

Participates in developing and implementing system-wide standards for the Pathology and Laboratory Medicine Service Line.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

The duties and responsibilities of the supervisor encompass four major areas:
Technical, Human Resources, Finance, and Quality Management.

Technical:
  • Assures section compliance with accreditation and regulatory agency requirements, including educational, competency, proficiency testing, and safety.
  • Oversees test performance characteristics, quality control programs, and resolves problems.
  • Maintains up-to-date technical procedures and validation testing.
  • Human Resources:
  • Interviews and orients new employees to maintain adequate staffing levels.
  • Prepares performance management documents and ensures staff competency.
  • Actively manages employee engagement and the development of a favorable culture.
  • Budget:
  • Provides information and forecasts for preparation of operating and capital budgets.
  • Monitors operating budgets with timely attention to variances.
  • Maintains supply chain to ensure expected consumables are available for service levels.
  • Quality Management:
  • Leads involvement in quality management activities including oversight of indicators, metrics, and customer-supplier feedback. Understands service standards of customers.
  • Uses quality tools to identify and correct defects and variation from standard work.
  • Engages technical and support staff to take the lead in identifying and resolving defects.
  • EDUCATION/EXPERIENCE

    REQUIRED:
  • Completion of an accredited Bachelor’s Degree program in a chemical, physical, biological science, medical technology or clinical laboratory science.
  • Requires five years of experience, with progressive responsibility, in a hospital or clinical laboratory setting including experience with laboratory accreditation.
  • Demonstrated technical proficiency and theoretical knowledge sufficient to oversee laboratory functions.
  • Must demonstrate proficiency with personal computers for word processing and spreadsheets.
  • Ability to effectively communicate in written and verbal interactions.
  • CERTIFICATIONS/LICENSURES

    REQUIRED:
  • Certification as MT(ASCP), CLS(NCA), MLS(ASCP) or categorically in the primary area assigned.
  • Additional Information:
    • Organization:
      Henry Ford Jackson Hospital
    • Department:
      Core Laboratory
    • Shift: Day Job
    • Union Code:
      Not Applicable
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