Billing Specialist

As a Billing Specialist you will be responsible for overseeing the billing process for customers, patients, and MVP platforms. This position performs many accounting, customer service, and organizational tasks to promote the financial health of the organization.

• Problem solving to reconcile outstanding balances from insurances and patients
• Discussing open balances with patients and collect payment accordingly
• Maintaining collection agency accounts
• Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances
• Exhibiting knowledge of medical insurance and proper use of computer software
• Posting charges, payments and adjustments in Allscripts Practice Management software
• Communicating effectively and professionally with physicians, co-workers, managements and patients
• Performing general office duties and other duties as assigned

• High school diploma or GED
• Knowledgeable in ICD-10 & CPT Codes

• One (1) or more years of customer service experience
• Ophthalmology, Optometry, Ambulatory Surgery Center, and/or Optical billing experience
• Experience in Revenue Cycle Management

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture