Software Engineer, IT Consultant, IT Project Manager

Jackson, Michigan Software Engineer #1044867

Job Description:

• If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities.
• We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.

• Build, implement and maintain Service Now Modules.
• Perform analysis and refine system requirements and designs.
• Ensure the rigorous application of information security/ information assurance policies, principles, and practices to the delivery of Service Now.
• Promote Service Now Update Sets.
• Build complex Service Now workflows, catalog items.
• Participate in design and code reviews for other members of the development team.
• Support complex integrations to and from Service Now.
• Identify, develop, deploy, and provide post implementation support of infrastructure and or application technologies to support the company's business requirements.
• Applies principles, methods, and procedures for designing, developing, optimizing, and integrating new and/or reusable systems components.
• Perform prototyping, design, development, testing, debugging, documentation and implementation of software applications in an agile environment.
• Work with a cross functional team to implement and delivery that include agile methodologies.

• Must have experience with JavaScript and HTML.
• Must have experience creating Service Now update sets and workflows, promoting and testing through multiple instances and into production.
• Service Now build and maintenance experience is preferred for the following Service Now Modules:
• IT Service Management – Incident, Change, Problem, Asset, Release and Discovery Modules
• Customer Service Management Module
• IT Operations Management – Event Management and Discovery Modules
• IT Business Management – Demand Module
• Software Asset Management Module
• Security Operations – Vulnerability Response Module
• Intelligent Apps – Automated Testing Framework Module
• Knowledge Management, Service Portals, CMDB, Service Catalog and Analytics
• Experience with complex integrations including Vera Smart, SAP, and Clarity.
• Experience working with APIs (inbound/outbound).

• A bachelor's degree in a related field of study;
  Computer Engineering, Computer Science, Information Systems or other IT-related area
• Candidate should have 5 years of IT Operations and build experience with Service Now enterprise environment.

At Fast Tek Global,
Our Purpose is Our People and Our Planet
. We come to work each day and are reminded we are helping people find their success stories
. Also,
Doing the right thing is our mantra
. We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years
!

Fast Tek Global is financially strong, privately held company that is 100% consultant and client focused
.

We've differentiated ourselves by being fast, flexible,
creative and honest
. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (Fast Tek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

Fast Tek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!

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We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at