Energy Supply Software Configuration Analyst

Jackson, Michigan Energy Supply Software Configuration Analyst #1066004

If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.

• Partner with Energy Supply business clients and Information Technology teams to identify, define, and document business requirements, objectives, and system solutions.
• Analyze business processes and translate requirements into functional specifications, user stories, use cases, process flows, and configuration designs.
• Configure, implement, maintain, and support Commercial Off-The-Shelf (COTS) applications including Oracle Primavera P6, Oracle Unifier, Hitachi Energy eSOMS, Pandell Land Property Management, and other enterprise systems.
• Support all phases of system implementation, including configuration, installation, testing, deployment, and post-production support.
• Develop and maintain application configuration settings, system documentation, process documentation, and technical artifacts.
• Collaborate with business and technical teams to evaluate system enhancements, identify improvement opportunities, and recommend technology solutions.
• Create test strategies, test scenarios, test cases, and test data to validate system functionality and business requirements.
• Execute manual and automated testing activities, including implementation and maintenance of automated testing solutions using Worksoft.
• Support Agile and Scrum delivery methodologies by participating in backlog management, sprint planning, user story refinement, and solution delivery activities.
• Monitor and manage project and support activities through adherence to risk, issue, change request, defect tracking, and governance processes.
• Perform data analysis, data mapping, reconciliation, and reporting activities to support business operations and system integrations.
• Support integration efforts between enterprise applications and related business systems.
• Develop presentations, reports, and leadership communications regarding project status, system capabilities, and business outcomes.
• Utilize Lean principles, reporting metrics, and business case analysis to help ensure technology solutions deliver measurable business value and return on investment.
• Provide end-user support, training, and knowledge transfer for supported software applications and field technology solutions.
• Leverage Microsoft Copilot and other productivity tools to improve efficiency, documentation quality, and delivery effectiveness.

• Minimum 5 years of experience in Information Technology, Business Systems Analysis, Application Support, or related technical disciplines.
• Minimum 3 years of experience supporting Oracle Primavera P6, Oracle Unifier, or similar enterprise project and construction management software platforms.
• Strong experience gathering business requirements and developing functional documentation.
• Experience creating user stories, use cases, business process documentation, and system requirement specifications.
• Strong understanding of enterprise application configuration, implementation, and support processes.
• Knowledge of on-premise, cloud-hosted, and Software-as-a-Service (SaaS) environments.
• Experience with software testing methodologies, test planning, test execution, defect management, and test automation.
• Working knowledge of Worksoft or comparable test automation tools.
• Experience with Agile and Scrum methodologies and Microsoft Azure Dev Ops (ADO).
• Strong data analysis, data mapping, and information management skills.
• Knowledge of application integration concepts and enterprise system interfaces.
• Experience with risk, issue, change request, and defect management processes.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent verbal and written communication skills with the ability to communicate technical concepts to both technical and non-technical audiences.
• Strong facilitation, stakeholder management, and client relationship skills.
• Ability to work independently and collaboratively in a cross-functional team environment.
• Proficiency with Microsoft Office Suite and SharePoint.

• Experience with Pandell Land Property Management.
• Experience with Hitachi Energy eSOMS.
• Experience supporting field devices and…