Community Relations Manager

Overview

This position manages the company’s philanthropic efforts through corporate contributions, sponsor ships, community relations and volunteer engagement to include managing the associated policies, contribution systems, procedures and processes.

• Manage corporate giving programs within the company’s footprint, including managing the contribution/sponsorship process for corporate giving, and the development, implementation, maintenance, and enhancements for the on-line request system
• Manage corporate volunteer initiatives and promote associate volunteerism and engagement within Trustmark’s communities
• Build relationships with community organizations and maintain connections with community partners
• Communicate giving and/or volunteer support decisions to requesting organizations/individuals
• Develop and present budget recommendations
• Conduct presentations, host tours, and develop volunteer orientations and training as needed
• Serve as Trustmark representative at community events
• Work with lines of business managers and associates to ensure optimal representation at various Trustmark-sponsored company and community events
• Develop and lead Trustmark community relations and volunteer initiatives and events, such as Trustmark Park events, new location Grand Openings, trade shows, etc.
• Assure that the corporate brand is preserved and representative of corporate image and philosophy, both internally and externally
• Collaborate with the Communications team to promote awareness of Trustmark’s community engagement and volunteer activities and spotlight stories, images, and testimonials from corporate and community partners
• Conduct research on individuals, organizations and foundations for potential community partnerships and monitor industry trends, competitor initiatives and best practices across the industry
• Analyze, prepare and present reports on contributions/sponsor ships/volunteerism/community engagement, as needed, to various committees and stakeholders
• May supervise Community Relations Coordinator(s): cross train, lead and develop community relations associates to promote maximum efficiency, engagement, succession planning and overall contribution to strategic organizational goals
• Perform additional duties as assigned

• 10 years of work experience in a community relations role or related PR or marketing role
• 5 years’ experience being responsible for contribution processes, policies and systems
• Excellent ability to develop strong professional working relationships and interact effectively with all levels of internal and external stakeholders
• Strong comprehension of issues relative to corporate and community partnerships, with a focus in the financial industry preferred
• Mastery of project management and prioritization skills
• Advanced oral and written communication skills
• Excellent track record of negotiation and decision-making skills
• Excellent ability to work well under pressure and manage sensitive topics
• Self-motivated, flexible and able to work well both independently and as part of a team
• Advanced at using Microsoft Word, Excel, PowerPoint and Outlook
• Strong analytical skills
• Must be able to travel on an as needed basis
• Four-year college degree in marketing, communications or business related preferred
• Knowledge of Trustmark’s markets preferred
• Knowledge of community relations initiatives preferred

Physical Requirements /

Working Conditions:

Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to travel on an as needed basis.

Note:

This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.