Pet Groomer

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Pet Groomer

Pet Smart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services while upholding the company’s vision, mission, values, and strategy. This role shares responsibility of cleanliness and pet health and safety standards.

• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with Pet Smart’s bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• Prior grooming experience; or 6 months of experience in the Stylist in Training program with successful completion of Pet Smart’s Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Associate is required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Reaching with hands and arms; stoop, kneel, crouch, talk and hear. Specific vision abilities include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities include depth perception.
• Work environment may include moving mechanical parts, wet conditions with pet hair, and exposure to live animals. Noise level is moderate and may be high at times.

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At Pet Smart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

Apply now!

• This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Contact your local Pet Smart store to check which roles they are actively hiring for.
• This job summary describes the general nature and level of work; actual duties may vary. Exact rate of pay will be based on relevant experience, training, skills, or knowledge and store location. Pet Smart will pay at least the local minimum wage.
• Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law.
• Applicants must be over the age of 18 (except where required by local or state law).