Quality Supervisor

Description

The Quality Supervisor designs and manages the overall plant quality system / activities required to ensure customers receive conforming products produced in the molding department. This includes all activities associated with IATF, CCC, UL, etc. requirements and the launch of new programs. This also includes assuring best practices among the molding plants as it refers to the calibration system, appropriate CMM equipment/ methods, fixture designs and gaging.

These activities are completed in accordance with customer requirements and quality system requirements. The Quality Supervisor directs plant activities required to achieve and maintain quality system certifications and customer satisfaction. The Quality Supervisor manages all plant-level Quality Dept. personnel. The Quality Supervisor provides feedback regarding the selection of new suppliers and their continued development.

Requirements

Describe its key responsibilities

Manage plant-level procedures consistent with IATF 16949/ISO 9001 and corporate goals. Mentor other departments on effective development and implementation of quality systems in order to acquire and maintain registration. Maintain, prepare and issue supporting documentation. Perform lead auditor function when participating in system audits Perform Layered Process Audits as required and participate in daily Fast Response Meetings.

Supervise plant-level Quality Department, including providing all work assignments, performance planning goals and evaluations, scheduling and disciplinary actions. This also includes participating in merit increases. This position is the first point of contact and local authority for quality. Assure direct reports are abiding by the requirements set forth by JSP EHS systems.

Prepare, conduct, supervise and report results in accordance with IATF 16949, CCAP, ISO
9001, Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Measurement Systems Analysis (MSA), Statistical Process Control (SPC), Failure Mode & Effects Analysis (FMEA) and Control Plan to meet quality system and customer requirements, including capability, dimensional layouts, gage studies, volume analysis, and generation / maintenance of supporting quality system documents. Supervise the maintenance of non-commercial inventory. Provide assistance with special runs, including analyses to support process and product improvements.

Delegate/prepare various customer specific part shipments (PPAP, GP-11, 1A, 2A trials, Null Series trials).

Resolve internal quality issues and quality issues reported by the customer. Determine and implement the appropriate containment activities. This may involve unplanned travel to a customer location and includes international travel. Collect appropriate data, conduct root cause analysis, recommend solutions, verify effectiveness of corrective actions and prepare and submit final internal/external response.

Review designs of new parts or products and identify and provide solutions to potential problems. Design gages and the quality scheme necessary to ensure customer receives conforming product. In situations where QC tests are less reliable than desired, research alternative test equipment, procedures or systems to improve test precision.

Review potential suppliers for possible sourcing and provide input to their risk assessment rating. Identify any supplier pass-thru items that may need to be key product characteristics. Review of supplier PPAP’s for appropriate context and approval. Provide information / samples needed to track back any supplier nonconformances. Provide conduit for customer specific requirements that need cascaded to suppliers, including periodic compliancy visits.

Manage and coordinate studies, analyze information and data and coordinate and promote continuous improvement activities in molding. Develop and ensure new processes have a robust error proofing, utilizing APQP and statistical tools as appropriate. Recommend and communicate best technical solutions and further actions to manufacturing. Develop technical knowledge base during the start-up of new and/or experimental/innovative processes and related equipment. This will involve assessing the work load at hand and prioritizing tasks in accordance with the business needs.

Fill in for Quality Engineers and Manager when required. This includes contacting customers and making decisions associated with disposition/repair of non-conforming product.

Determine the best…