Tire and Battery Service Advisor

You are invited to apply for the (USA) Tire and Battery Service Advisor position at Sam's Club
.

Base Pay Range: $18.00/hr - $25.00/hr additional compensation may be paid in amounts ranging from $0.35 per hour to $3.00 per hour depending on schedule, facility, season, or specific work performed.

Position Summary... What you'll do... Be a Team Member, collaborator, educator;
Be an Expert in safety, compliance, product knowledge;
Be a Techie using digital tools;
Be an Owner handling equipment, inventory, cash;
Be a Talent Ambassador;
Comply with company policies;
Act with Integrity;
Serve our Customers and Members;
Strive for Excellence. The descriptive text continues to outline expectations, responsibilities, and values that guide performance at Sam's Club.

• Be a Team Member – Collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert – Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications and seasonality, demonstrating knowledge of point of sale systems, phone, and in‑person selling techniques.
• Be a Techie – Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
• Be an Owner – Communicates equipment, tools, and supplies needs to TBC Lead, tracks returns and special orders, operates cash registers, processes transactions, maintains accurate inventory audit safety and compliance standards, reports TBC complaints, safety hazards, problems, completes paperwork, logs, and other required documentation, ensures merchandise is packaged, labeled, and stored per company policies, assists members with purchasing decisions, resolves issues and concerns.
• Be a Talent Ambassador – Is a brand advocate, values the member experience, models high quality service and products, develops influencing and inspiring others, works in a respectful, supportive, team‑oriented style, understands roadblocks, assists in training.
• Comply with company policies, procedures and standards of ethics and integrity, implement related action plans using the Open Door Policy, applies these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers, partners, identifying priorities, deadlines, expectations, carrying out tasks, communicating progress and information, determining and recommending improvement opportunities, adapting to and learning from change, difficulties and feedback.
• Respect the Individual – embraces differences, creates workplace where associates feel supported and connected, creates opportunities for all associates to thrive, helps attract best talent; builds strong relationships, communicates with impact, energy and positivity, mentors others, recognizes contributions and accomplishments.
• Act with Integrity – maintains highest standards of integrity, ethics, compliance, models Walmart values, supports becoming regenerative company, acts selflessly, is humble, self‑aware, honest, fair, transparent.
• Serve our Customers and Members – delivers results while putting the customer first, makes decisions based on reliable information, balances short and long‑term priorities, considers own work impacts on team ability to deliver purpose for stakeholders.
• Strive for Excellence – displays curiosity, desire to learn, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, uses new technologies and skills, supports others through change.

• Valid state‑issued driver’s license.
• 18 years of age or older.

• Auto…