Personal Shopper - Sam's

Position Summary

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Maintains safety of the facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, adhering to Company steel standard guidelines, and reporting unsafe situations to management.

Fulfills member fax, pull, and click‑n‑pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring accuracy of orders and invoices, securing items until members arrive, and following up on out‑of‑stock merchandise to meet member needs. Completes work assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations;

carries out tasks; communicates progress and information; recommends ways to address improvement opportunities; and adapts to and learns from change, difficulties, and feedback.

Provides member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

Respects the individual by embracing differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; and helps attract the best talent. Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.

Strengthens the team by helping develop and mentor others and recognizing contributions and accomplishments.

Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Acts in a selfless manner, remains consistently humble, self‑aware, honest, fair, and transparent.

Serves our customers and members, delivers results while putting the customer first, and makes decisions based on reliable information, balancing short‑ and long‑term priorities and considering how one’s work impacts the team’s ability to deliver on our purpose for all stakeholders.

Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience. Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  
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• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to…