Retail Store Supervisor

Goodwill Industries of Central Michigan's Heartland, Inc. Retail Store Supervisor (Project Management)

No Late Nights! Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

• Employee discount at our retail stores.
• 4 weeks of paid time off in your first year, eligible to start using after 90 days.
• Medical, Dental, and Vision insurance, starting the 1st of the month after 30 days.
• Supplemental Life Insurance.
• Financial Coaching – budgeting, debt payoff, credit collection knowledge, and more.

To assist the store manager in operating a retail store within a given budget while meeting both production plan and monthly sales goals.

• Continually support and work cooperatively as team players with all members of retail and upper management as well as all other departments within GICMH.
• Serve as a positive, productive role model to all employees, participants, and customers.
• Maintain appropriate and professional verbal communication, appearance, and actions.
• Comply with and enforce all agency policies and procedures.
• Provide a high level of customer service.
• Assist store management in meeting or exceeding monthly production plan, ensuring all company quality and quantity standards are met.
• Assist in the completion of store staff work schedules, as directed by store management.
• Review and respond to customer complaints in a professional manner.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.