Supplier Manager - CN

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

Responsible for maintaining strong strategic relationships and coordinating solution implementations between the business and suppliers. Facilitates effective communication and enhances internal processes through innovation and continuous improvement. Ensures contractual and commercial compliance throughout the lifecycle of assigned supplier agreements with both internal and external stakeholders.

• Manage Suppliers, ensuring adherence to contractual agreements and company standards, encompassing entire contract lifecycle - creation, review, negotiation, revision, renewal, and termination.
• Maintain strong relationships with suppliers and internal stakeholders, providing consultative and business guidance as needed. Address and resolve issues or disputes.
• Negotiate across the internal organization and with suppliers in a constructive and collaborative manner to achieve the best position for the company. Identify and mitigate risks associated with supplier performance and disruptions. Define escalation paths during onboarding and guide the proper level of executive involvement from both parties.
• Define agreed upon supplier service levels. Ensure performance assessment criteria is visible and clearly understood by the partner. Identify and enforce consequences for poor performance. Identity opportunities for process improvements and implement changes.
• Collaborate with Supplier Analysts to monitor and report on supplier performance, serving as a communication channel to executive audiences. Identify areas for improvement and implement corrective actions when necessary.
• Lead performance and business reviews with suppliers and internal stakeholders at the appropriate cadence.
• Facilitate training for suppliers on business systems and tools.

• Bachelor’s degree in Business, Supply Chain Management, or a related field.
• 5+ years of experience in Supplier Management, Supply Chain Management, or a related area.
• Strong presentation skills, including audiences with senior level management.
• Excellent negotiation skills and experience managing suppliers and interpreting contracts.
• Strong communication skills to effectively collaborate with teams and stakeholders, both in written and meeting form.
• Strong Microsoft 365 (Office) Suite and project management skills required; SAP knowledge a plus.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects.
• Ability to travel approximately 10%.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$82,969 - $110,625 in these states: AL AR AZ FL GA IA  KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI

$91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Benefits information available at

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks,…