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Customer Care Specialist — Inbound​/Outbound Calls

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: Jackson Hewitt Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 31000 - 40000 USD Yearly USD 31000.00 40000.00 YEAR
Job Description & How to Apply Below

Jackson Hewitt Inc. in Jackson, MS is seeking a customer service-focused agent to support clients with tax-related inquiries. The role emphasizes empathy, clear communication, and accurate record-keeping to ensure a smooth customer experience.

The ideal candidate has call center experience, excellent communication abilities, and is comfortable navigating fast-paced environments. Training will cover Jackson Hewitt products and services, with opportunities for professional development.

We are seeking a motivated Customer Care Specialist — Inbound/Outbound Calls to join Jackson Hewitt Inc. in Jackson, MS, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Jackson, MS, United States.

This opportunity is part of our work in Management & Operations, Sales.

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