Field Service Technician

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.

We’re looking for people who:

Act with urgency, accountability, and purpose

Deliver high quality work with consistency and pride

Collaborate effectively and elevate those around them Focus on outcomes that drive impact and growth

Job Description:

Field Service Technician-Jackson MS!

You are:

An autonomous, high performing, team driven individual with a keen sense for customer service and client relationship building

An individual that can be a collaborative team player, not afraid to think outside the box in providing customized solutions which exceed our clients’ expectations

You are committed to championing new ideas, strategies, or concepts to ensure that the business is retained, and the client is satisfied

The range of pay for this position is $22 to $25 per hour with the actual rate of pay dependent upon the following factors: work location for the successful candidate, experience, and qualifications. This position is eligible to earn sales incentives.

You will:

Install and configure software applications and hardware peripherals at customer sites

Provide end-user training and create job aides for client administrators/operators

Contribute to revenue growth through sales leads and billable professional services-earn commissions on supplies and/or services you sell Deliver solutions remotely and onsite

Work independently and make decisions free from immediate direction of management

Stay up to date on Pitney Bowes industry knowledge

Your background:

Understanding of DB connectivity and record set manipulation

Strong communication skills both oral and written

Understanding of network configuration, operating systems, software, and hardware

Ability to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels

Ability to analyze hardware and software problems

Willingness to submit to a pre-employment drug screen and criminal background checkA valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage-company car will be provided within the first year of employment

The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation

Ability to maintain, repair and install mailing equipment such as inserters, sorters, or comparable equipment

Excellent problem-solving skills, including ability to troubleshoot equipment problems, establish priorities and work under deadline pressures

Previous experience troubleshooting and repairing complex mechanical/electrical equipment preferred but not required

Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment

Ability to work a flexible schedule with travel as required and overtime if neededAA degree in Electronics, Mechanics, Computer Science or related field of study is preferredSTS Team:

Within our Sending Technology Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We segment our Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our International operations. We are a leading provider of postage meters and have approximately one million meters installed.

We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver…