Operations Coord, Lead; TFE

JOB DUTIES/RESPONSIBILITIES

The primary function of this operator position will be to facilitate and coordinate switching activities with business partners for the Transmission Control Center. The Operator plays a key role in ensuring that switching orders are correctly aligned with construction sequencing for capital projects and works closely with grid execution partners to coordinate complex grid projects.

• Coordinate the cut-in of new construction within the Transmission Control Center (TCC) coverage area by participating in and facilitating required communications to clarify job scope, schedule/sequencing, and other needs of capital projects and Grid partners.
• Demonstrate a high-level understanding of general operating instructions, Entergy T&D Safety Manual, and Switching Tagging & Clearance Procedures. Serve as the SME for all switching and tagging related work for the TCC.
• Effectively write, review, and coordinate complex switching orders.
• Sit on the TCC lead team and assist leadership to ensure correct staffing is available to execute switching based on workload demands.
• Act as the TCC liaison for implementation of new procedures, software, and other strategic projects as needed.
• Utilize appropriate analytical and technical skills to understand, communicate, and resolve issues in a dynamic and changing work environment.
• Manage multiple priorities—effective prioritization of competing issues, recognizing relevant constraints and opportunities.
• Demonstrate effective interpersonal and communication skills necessary to develop relationships that promote an atmosphere of mutual trust and respect.
• Establish and maintain effective working relationships with peers and Transmission Control Center customers.
• Develop and maintain effective working relationships with internal and external stakeholders and key strategic partners.
• Effectively communicate to interact with personnel at all levels of the organization.
• People‑management skills, including coaching others and holding them appropriately accountable.
• Exhibit and continually display effective utilization and internalization of Entergy Employee Practices related to respect, open & trusting interactions, diversity & inclusion, accountability, safety, flexibility, leadership, and communications.
• Identify and contribute to the resolution of complex technical, operational, and organizational issues.
• Schedule, coordinate, and direct personnel in the performance of routine and emergency switching for transmission line and substation equipment outages—planning and issuing switching orders for scheduled outages and taking mitigating actions following unscheduled outages.
• Direct Entergy’s switching tagging and clearance processes in a way that reinforces Entergy’s commitment to safety.
• Operate the Entergy Control Area in compliance with all applicable FERC, NERC, and SERC Operating Policies to ensure the security and reliability of Entergy’s Bulk Power System and avoid regulatory violations.
• Monitor transmission system parameters (voltage, line flows, equipment loading, alarm conditions, etc.) in real time and initiate appropriate corrective actions.
• Communicate transmission system status to internal and external customers as permitted by FERC guidelines to ensure that Entergy executives and key stakeholders are aware of conditions, restoration efforts, and risks.
• Maintain transmission grid awareness by analyzing and appropriately responding to transmission and substation equipment SCADA alarms.
• Perform actions and assume responsibility as required for areas containing Cyber Security Assets.

• 7+ years of experience.
• Must currently hold a NERC System Operator certification.
• Ability to make and carry out clearly thought‑out operating decisions during normal and emergency conditions.
• Strong technical and operational skills; able to recognize “off‑normal” conditions per industry standards.
• Ability to perform core duties of the job.
• Strong computer proficiency.
• Ability to work a rolling shift or weekends if necessary.

• Extensive experience writing, reviewing, and executing switching orders on the Entergy transmission system.
• Strong…