Field Service Representative

Eaton’s ES AMER ESS division is currently seeking a Field Service Representative. In this role you will service our customer’s electrical distribution equipment and support the technological advancements in our industry. This role offers company truck, laptop, mobile phone, and all PPE needed to perform the role successfully.

Salary: $67,500.00 - $99,000.00 per year. This range is a general guideline; actual compensation is based on candidate skills, experience, qualifications, market, and business considerations.

• Work on assigned projects for electrical equipment.
• Deliver technical solutions to customers.
• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
• Display proficiency in Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design.
• Generate timely and accurate service reports on work, product performance, and warranties.

• Guaranteed 40‑hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship and safety training.
• Company vehicle, toolkit, and phone.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.

• High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience; or completion of an accredited trade school and/or program with 5 or more years of experience evaluating and servicing electrical distribution or control systems.
• Must be able to work in the U.S. without corporate sponsorship now or in the future.
• No relocation offered; candidates must be within 75‑mile radius of Jackson, MS, except active‑Duty military service members are exempt.
• Must have a valid driver’s license in good standing.

• Bachelor’s degree in Engineering from an accredited institution.
• Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems.
• Electrical or General Contractor’s License.
• Professional Engineering License.
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
• Experience performing power quality measurements, troubleshooting, analysis, and protective relays.
• NICET/NETA certification.

• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer required background and drug screenings.
• Ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.
• Requires driving an Eaton vehicle.
• Understands 3‑phase power systems and low, medium, and high voltage power distribution equipment.
• Practices electrical safety measures.
• Perform physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel; frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to pull greater than 50 pounds with assistance; may be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with poor lighting, ventilation, and dust;
  
  exposed to high noise levels.
• Ability to obtain and maintain a valid TWIC card.
• Proficient with hand and power tools for equipment assembly.
• Strong computer skills.
• Strong problem‑solving and logical thinking skills.
• Works well under time constraints and in stressful situations.
• Explain technical problems and solutions.
• Collaborates effectively with the team to meet project deadlines.

Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or…