Bank Operations Vault Specialist

Bank Operations Vault Specialist – Regions Bank

Job Description

The Vault Specialist supplies one or more functional units with coin and currency, monitors vault cash, and performs related support services for a full‑time, on‑site position in Jackson, MS.

• Monitors and maintains established levels of vault cash.
• Places orders for cash from the Federal Reserve Bank as needed.
• Verifies sums of coin and currency received from functional units, customers, and branch associates.
• Contacts appropriate sender in case of error.
• Prepares and ships excess coin and currency to the Federal Reserve Bank or other functional units.
• Performs vault support services tasks.
• Answers inquiries via phone, email, and ticketing system.
• Assists with escalated problems as needed.
• Provides advice and guidance to less experienced associates.

• High School Diploma or GED.
• Two (2) years of banking or branch experience.
• For positions within physical vaults, ability to lift 50 pounds.

• Cash handling experience.
• Ability to lift 50 pounds.
• Strong cash handling experience.

• Ability to work in a fast‑paced environment.
• Excellent customer service skills.
• Proficiency in Microsoft Office (Excel, Word, etc.).
• Strong math skills.
• Strong verbal, written communication, and organizational skills.
• Strong work ethic and self‑motivation.

Full‑time, on‑site position. Must be within proximity of Jackson, MS.

Compensation:
Target $36,000;
Median $43,416 per year. No incentive pay.

• Paid vacation/sick time
• 401(k) with company match
• Medical, dental, and vision benefits
• Disability benefits
• Health savings account
• Flexible spending account
• Life insurance
• Parental leave
• Employee assistance program

The Company is an equal opportunity employer, including disabled and veterans.

Jackson Operations Center, Jackson, Mississippi.