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Member Experience Lead - Banking & Digital Tools

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: Hope Credit Union
Full Time position
Listed on 2026-10-12
Job specializations:
  • Finance & Banking
    Banking & Finance, Retail Banking, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Hope Enterprise Corporation is seeking a Senior Member Experience Specialist in Jackson, Mississippi. The role focuses on delivering exceptional member service via inbound calls and digital channels, handling account-related requests, and educating members on products and digital tools.

It requires prior banking/credit union experience and strong communication skills. The position is non-exempt, full-time, with duties spanning identity verification, transactions, and coaching team members to

We invite applications for the Member Experience Lead
- Banking & Digital Tools position located in Jackson, MS, United States.

Consider building your career as a Member Experience Lead
- Banking & Digital Tools at Hope Credit Union.

The Member Experience Lead
- Banking & Digital Tools position in the Finance, Sales field is open for applications.

We have an opening for a Member Experience Lead
- Banking & Digital Tools in Jackson, MS, United States within Finance, Sales.

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