Supervisor Laboratory

Job Type

Full-time

Job Summary: Provides all day-to-day supervision and work directions for operational activities within the designated areas of responsibility. Assists the Director in management of the areas i.e. supply control, PI, QC, records review, policy and Procedure development/maintenance, inspection preparation, equipment maintenance, et. Has 24-hour responsibilities for problem solving in their section.

• Areas of responsibility:
  Hematology, Urinalysis, Coagulation, Blood Bank, Microbiology, Chemistry, PI, Information Systems, Serology, Phlebotomy, Office, Education (Employee and Student Programs), Pathology, Point of Care, Coding/Billing/Medical Necessity, Administrative Assistance, Corporate Compliance.

• Provides work direction for all personnel and students in designated areas in a timely and effective manner.
• Supervises Technical staff to ensure consistent quality of work.
• Obtains support services that improve and facilitate patient care.
• Assists Director in counseling and solving problems in a timely and supportive manner.
• Collaborates with staff to develop, implement and evaluate standards of care for patients.
• Maintains appropriate inventory levels of supplies.
• Able to perform duties of staff technologist as required and maintains an appropriate level of competency in the areas of responsibility.
• Participates actively in departmental meetings, committees, and task forces (including hospital level when appropriate).
• Promotes an effective communication network on unit and between departments.
• Works with Director for adjustments to the day-to-day staffing needs and assures an equitable distribution of work.
• Acts as leader and role model to lab staff, and all staff within the organization.
• Promotes good interpersonal relationship with the Medical Staff to assure satisfactory communication and reports any issues to executive management.
• Maintain availability to answer questions or fix problems that might arise in their section of responsibility (on and off duty)
• Provides ongoing training for Technical staff and students in a timely and effective manner.
• Evaluates employee performance as indicated and employee is made cognizant if there is need for improvement. Specific goals are established that are measurable and realistic, with a completion date/time frame noted.
• Coordinates/completes equipment maintenance requirements and instrument repairs with necessary documentation maintained.
• Establishes and monitors appropriate Quality Control materials, acceptable ranges and documentation as needed.
• Reviews work of others and address issues with personnel involved and management appropriately.
• Makes concerted efforts to operate within the approved budget.
• Maintains accreditation requirements appropriately for areas of responsibility.
• Participates in continuing education programs
• Demonstrates strong leadership by developing standards of performance, areas/personnel responsible for accountability and appropriate delegation to various support personnel.

• Represents areas of responsibility during inspections. (i.e. CAP)

• Meets dress code standards; appearance is neat and clean.
• Completes annual education requirements.
• Reports to work on time and as scheduled, completes work within designated time.
• Wears identification while on duty; uses computerized punch time system correctly.
• Attends mandatory meetings; attends and/or reads minutes of other scheduled meetings.
• Supports the Mission and goals of JCMH and department for quality patient care.
• Respects patient confidentiality and uses discretion in discussion of patient information.
• Recognizes when others are in need of assistance and consistently offers to help when own workload permits or finds someone who can. Assists Managers/Supervisors with scheduling/workload needs.
• Demonstrates courteous behavior and telephone etiquette through polite and respectful communication with all patients, guests, and co-workers.
• Follows hospital and departmental requirements for infection control and safety.
• Demonstrates evidence of maintaining professional knowledge and skills (competency).
• Demonstrates initiative in all areas.

• MT (ASCP) or equivalent registry required for general Lab.
• HT or HTL registry required for pathology supervisor.
• Current certification by American Society of Clinical Pathologists (ASCP) or equivalent required.

• 3 years of related Laboratory experience. Strong knowledge of equipment operation, maintenance, and repair appropriate for the areas of responsibility.

• Excellent verbal and written skills to facilitate communication with medical and technical personnel.
• Ability to deal efficiently and courteously with patients, physicians, and personnel.
• Strong technical and problem solving skills.

FREQUENTLY USUALLY OCCASIONALLY INFREQUENTLY N/A

(at least 50%) (25 –) (10 – 24%) (10%)

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