Phlebotomist

Job Summary

Collects appropriate venous and capillary samples from all age groups. Operates basic equipment and performs waived or moderate complexity lab tests under the supervision of a Technologist. Follows the policies and procedures of the hospital and the lab.

Day

• Proficient and competent at venipuncture.
• Pays attention to timeliness of all collections and completes procedures scheduled during the shift.
• Prioritizes work to achieve maximum efficiency and collects timed specimens within 10 min. and STATS within 5 min. oftime of order. Assist technical staff, put away supplies and performs other duties as required.
• Keeps all phlebotomy trays stocked, organized, and sanitary.
• Greets patients in a courteous manner by introducing self and asking the patient to give their name.
• Verifies correct patient by checking the request and patient’s wristband before the procedure begins.
• Disposes of used needles in proper containers, does not recap needles.
• Obeys all institutional and dept. policies and procedures regarding patient care, with special attention to biohazard procedures.
• Assists in orientation and training of new staff members as necessary.
• Demonstrates ability to assess the situation, consider alternatives, and choose the appropriate action.
• Washes hands before and after each patient contact.
• Recognizes how the Phlebotomists position and duties relate to the overall function of the lab and the hospital view of patient care.
• Seeks information or asks for assistance from appropriate personnel regarding patients who present difficulties.
• Knowledgeable in the requirements of appropriate collection devices, anticoagulants, special handling, and special preparation for tests prior to collection.
• Labels test tubes immediately after procedure is completed. Hand labels if no computer label is available.

Professional Requirements

• Meets dress code standards; appearance is neat and clean.
• Completes annual education requirements.
• Reports to work on time and as scheduled, completes work within designated time.
• Wears identification while on duty; uses computerized punch time system correctly.

• Attends mandatory meetings; attends and/or reads minutes of other scheduled meetings.
• Supports the Mission and goals of JCMH and department for quality patient care.
• Respects patient confidentiality and uses discretion in discussion of patient information.
• Recognizes when others are in need of assistance and consistently offers to help when own workload permits or finds someone who can. Assists Managers/Supervisors with scheduling/workload needs.
• Demonstrates courteous behavior and telephone etiquette through polite and respectful communication with all patients, guests and co-workers.
• Follows hospital and departmental requirements for infection control and safety.
• Demonstrates evidence of maintaining professional knowledge and skills (competency).
• Demonstrates initiative in all areas.

• High School graduate or equivalent required.
• Phlebotomy Certificate, Medical Assistant or CNA preferred.

• Completion of a Phlebotomy training program preferred.

• Excellent customer relations skills.
• Mathematical, verbal, and written skills at the High School level.
• Near visual and hearing acuity is essential as well as motor coordination.

• For physical demands of position, including vision, hearing, repetitive motion and environment see following description. Near visual & hearing acuity required to perform essential duties of position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

FREQUENTLY USUALLY OCCASIONALLY INFREQUENTLY N/A

(At least 50%) (25 –) (10 – 24%) (10%)

1 Standing/Walking............................................... X

3 Twisting................................................................... X

4 Lifting/Carrying................................................... X

5 Pushing/Pulling................................................... X

8 Using arm muscles frequently or for

extended…