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Spa Massage Therapist

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: The Crescent Hotels Group
Full Time position
Listed on 2025-12-31
Job specializations:
  • Healthcare
    Massage Therapist
Job Description & How to Apply Below

Description

Find the right balance of inspiration and wellness in the heart of Mississippi’s capital city at The Westin Jackson. Our hotel in downtown Jackson, MS boasts a prime location within walking distance of the Mississippi Museum of Art, Federal Courthouse, Planetarium and the historic music and arts theatre, Thalia Mara Hall. Our convenient location makes us a favorite for business and leisure travelers alike, with The Jackson Convention Complex and Mississippi Coliseum just moments away.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.

We are ready for you to start your journey with us where You Belong. We Care. Shine Bright

We are looking for our next great team member to join us on our Spa Department team. We are committed to providing you with:

  • Highly competitive wages.
  • Exceptional health benefits plan for eligible associates & your family members.
  • 401K matching program for eligible associates.
  • Discounts with our Crescent managed properties in North America for you & your family members.
  • Hotel Room Discounts at Marriott branded properties worldwide.
  • Free Meals
  • Free Parking
JOB OVERVIEW

To deliver professional, therapeutic and rejuvenating massage therapies and body treatments to spa guests while being a productive and active team member of the Spa.

ESSENTIAL JOB FUNCTIONS
  • Call in to confirm all appointments for which you are scheduled. Arrive at least 15 minutes prior to first appointment scheduled for the day. Be available within one hour during any shift you are scheduled for.
  • Greet guest with a smile, maintain eye contact and use guest’s surname.
  • Ensure that the guest has a full understanding of the service and is comfortable prior to beginning treatment. Do not diagnosis physical ailments or give advice in regard to medical concerns.
  • Provide quality, safe, consistent and ethical massage to all guests. During the service, check with the guest regularly to assure guest’s comfort and pressure of massage. Check with guest on room temperature, amount of light, music and any other aspects of the guest’s experience that can be adjusted for their comfort.
  • Interact with guests and fellow team members in a friendly and service oriented manner. Offer each guest water at the end of their service.
  • Clean work areas when finished with treatment, keeping it clean and prepared for the next guest and staff member. Treatment rooms are always left in a clean presentable fashion. Complete assigned side work - this includes but is not limited to: separating linens, wiping down counters, cabinets, doors and oil bottles, refilling oil bottles, cleaning the hot cabbies, clean items used for treatments, etc.
  • Adjust table height for correct ergonomic working standards.
  • Participates in all required training, attends all monthly/quarterly staff meetings.
  • Check in with Spa Concierge/Front Desk Attendant when arriving and leaving the spa.
  • At a minimum, abide by all National Board of Massage Certification regulations and guidelines. Some locations may have higher standards which massage therapists are required to comply with.
  • Some locations may require each massage therapist to perform at least (2) guest contact services per month and participate in marketing of the spa; offering chair massage and attending events.
  • REQUIRED

    SKILLS AND ABILITIES

    Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Can communicate well with guests. Identifies and resolves problems in a timely manner. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.…

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