Regional Director of Pharmacy

Cardinal Health's Innovative Delivery Solutions (IDS) business helps providers transform hospital pharmacies into a strategic asset – delivering value that supports the patient throughout the continuum of care. The team's mission is to provide exceptional clinical, supply chain, analytics, and operational expertise to improve patient access, increase quality of care and reduce overall costs. From supply chain management solutions to expert consultative services, Cardinal Health Innovative Delivery Solutions provides a highly comprehensive, universal solution for hospital pharmacies.

The Regional Director of Pharmacy oversees the Remote Pharmacy Services (RPS) team. This team provides pharmacy support to more than 200 inpatient facilities and retail pharmacies across the United States. The Regional Director has 4 Direct Reports and approximately ~140 indirect reports. This leader is primarily responsible for employee & pharmacy operations, customer relations and contract management (including sales support).

• Lead and develop direct reports and broader RPS team
• Responsible for business strategy, growth, and innovation
• Strive to identify opportunities for new business lines/services or for cross-selling of existing lines/services
• Contract management and renewal responsibilities
• Coordination of sales efforts for remote order entry and medication order management services
• Coordinate and integrate RPS services with client and/or system customers
• Create and implement policies and procedures that guide and support the Remote Pharmacy Services team
• Implement remote pharmacy services that comply with all regulatory requirements by developing policies and procedures and appropriate orientation, training, and education to staff that provide these service
• Ensure RPS and pharmacies are in compliance with applicable laws, rules, regulations, and standards of all agencies that license pharmacies.
• Implement a process designed to ensure that the RPS Team is operated efficiently with respect to staffing, space, resources, equipment, and profitability
• Promote Quality of Service Reviews and/or activity reports to clients, staff, and Cardinal Health as necessary
• Conduct annual Pharmacy Performance Audit and other client facing reports & audits
• Oversee operational Policy & Procedures for RPS, including client facing policy review
• Conduct analysis of financial and workload information. Verbal and/or written reports on the findings, observations, and recommendations are expected
• Coordination of Voice of the Customer efforts and action planning
• Ultimate responsibility for financial performance, team capacity, and productivity
• Guide Directors in performing calibrations and annual staff performance evaluations
• Collaborate with Directors to develop and meet MBOs
• Conduct quarterly one on one sessions with Directors
• Focus on career development and succession planning with direct reports

• Pharm
  
  D or RPh with valid pharmacist licensure in any US state required
• Experience in a hospital leadership role serving a variety of patient types is preferred
• Previous remote pharmacy services experience is preferred
• Hospital DOP experience preferred
• Experience managing multiple sites
• Expert knowledge of hospital pharmacy operations and quality management principles
• Ensures that the pharmaceutical care needs of patients are met (e.g. neo-natal, pediatric, adolescent, adult, geriatric, acute-care, psychiatric, skilled nursing, rehab, etc.)
• Experience leading and developing a team of direct reports required, with experience managing other people leaders preferred
• Flexible and adaptive to change in work-load, equipment, procedures, and standards
• Demonstrated strong presentation skills with internal and external stakeholders
• Excellent communication skills with all levels of an organization, up to c-suite
• Possess a strong sense of teamwork and collaboration including interacting with professionals at all levels & cross functional teams
• Ability to travel as needed for the role, potentially up to ~25%. Travel may fluctuate based on business and customer needs.
• Flexibility and ability to work varied hours if needed (i.e. Team calls may take place…