Provider Field Representative

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Date:
Sep 30, 2026

Location:

Jackson, MS, US, 39201

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

As a Provider Field Representative
- Jackson, MS at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Analyzes inquiries through use of personal knowledge of the particular functional subject matter. Augments knowledge with reference materials as needed.

Provides response and takes appropriate action to resolve. May interact directly with original requestor, advise others on how to respond or elevate to a higher level if needed.

Contributes to a shared knowledge database to facilitate response consistency and to document complex issue resolution.

Monitors customer inquiries for a specific functional area, tracks progress and resolution of escalated inquiries.

Assists less experienced staff in developing appropriate responses.

Bachelor’s degree or a minimum of 5 years of relevant experience in the healthcare industry.

Strong knowledge of claims processing and provider relations.

Proficiency in delivering presentations and public speaking.

Familiarity with federal and state healthcare regulations.

In-depth understanding of Medicaid policies and procedures.

On-site position based in Jackson,MS, with potential for hybrid work after 90 to 120 days

Work schedule is Monday – Friday, 8:00 AM to 5:00 PM CST

Video cameras must be used during all interviews, as well as during the initial week of orientation.

Assessment Requirement:
As part of our interview process, all candidates must successfully complete a skills and competency assessment before advancing in the hiring process.

Ability and willingness to travel with occasional overnight stays (approximately 50% within territory).

If travel is required, transportation is covered.

Employee Benefits & Perks:

Health benefits (medical, dental, and vision) begin on Day 1 of employment.

401(k) with company match and additional benefits become available within the first few months.

Employees can take advantage of the flexible vacation policy after 90 days of employment. Any exceptions require manager approval before the employee's start date at Gainwell.

Career growth and advancement opportunities are encouraged and supported.

A company-provided computer is supplied for work use.

The deadline to submit applications for this posting is November 2, 2026.

#LI-ONSITE #LI-PP1 #LI-CM1

The pay range for this position is $42,100.00-$60,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work ’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance.

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