Help Desk Specialist - IT Support & Troubleshooting
Listed on 2026-10-17
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
ASM Research in Jackson, MS is seeking an entry-level Help Desk Associate to support multiple applications, perform basic user problem analyses, triage issues, document incidents, and ensure accurate customer information.
The role involves monitoring, data collection for troubleshooting, liaison between clients and developers, escalating to technical staff when needed, and contributing to FAQ and knowledge base; strong communication and typing skills required; HS Diploma and 0-1 year experience.
We would love to welcome a new Help Desk Specialist I - IT Support & Troubleshooting to our team in Jackson, MS, United States.
Join us at ASM Research, An Accenture Federal Services Company as our next Help Desk Specialist I - IT Support & Troubleshooting in Jackson, MS, United States.
We are currently recruiting a Help Desk Specialist I - IT Support & Troubleshooting for our team in Jackson, MS, United States.
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