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Senior Enterprise Incident & Service Manager

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: Citizens
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Specialist, Business Continuity
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below

Citizens is seeking a Principal Service Management Specialist to lead enterprise incident management, governance, and operational resilience. You will partner with technology, risk, architecture, and engineering to strengthen service stability and accelerate restoration in a highly regulated environment.

You will mentor teams, drive process modernization, and translate complex issues into clear business impact.

The following opening is for a Senior Enterprise Incident & Service Manager with Citizens.

All applications are reviewed carefully by our team.

The position is based in Jackson, MS, United States.

This opportunity is part of our work in Marketing & Media, IT & Technology.

The advertised compensation is 120..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Enterprise Incident & Service Manager role in the description above.

Position Requirements
10+ Years work experience
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