Technical Communications and Creative Services -Onsite
Listed on 2026-10-19
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IT/Tech
Technical Writer, PR / Communications
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Technical Communications and Creative Services-Jackson MS-OnsiteJackson, MS, US
3 days ago Requisition
Salary Range: $20.00 To $25.00 Hourly
We are seeking an experienced Technical Communications & Creative Services Specialist to support agency communications, graphic design, technical documentation, project coordination, and UX/UI design initiatives. The role involves creating clear, engaging, and accessible digital and print materials while maintaining project documentation, supporting compliance requirements, and collaborating with cross-functional teams.
Key ResponsibilitiesDevelop and design presentations, infographics, publications, digital content, and other communication materials.
Create and maintain technical documentation, user guides, training materials, and operational procedures.
Support project coordination, communications planning, stakeholder meetings, timelines, and deliverables.
Maintain document repositories, version control, templates, and records using SharePoint, Smartsheet, and related tools.
Prepare and maintain compliance documentation, including Advanced Planning Documents (APDs) and Operational APDs (OAPDs).
Collaborate with UX/UI teams to improve application usability, navigation, and user experience.
Ensure brand consistency, document accuracy, and digital accessibility in accordance with WCAG guidelines.
Support document digitization, information governance, and continuous process improvement.
Required QualificationsBachelor's degree or higher in Communications, English, Information Services, or a related field.
7+ years of experience in communications, technical writing, documentation, and process improvement.
5-7 years of experience in graphic design, digital media, or communications.
Proficiency in Microsoft Office, Adobe Creative Cloud, SharePoint, Teams, Smartsheet, Confluence, Lucidchart, Adobe Workfront, and Google Workspace.
Excellent writing, editing, organizational, communication, and project coordination skills.
Preferred QualificationsExperience with UX/UI design, WCAG accessibility standards, and technology implementation projects.
Familiarity with information systems, cloud technologies, and data analysis.
Experience developing communications for child welfare programs.
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