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Quality & Customer Insight Specialist

Job in Jackson, Hinds County, Mississippi, 39201, USA
Listing for: NexRep LLC
Full Time position
Listed on 2026-11-06
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, Production QC/QA
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Nex Rep LLC is seeking a quality specialist to analyze calls, emails, social media posts, and SMS contacts from independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.

Responsibilities include real-time or post-analysis monitoring, calibration participation, and providing detailed scoring feedback to contractors. Travel may be required for client meetings, with travel reimbursements provided where

We would love to welcome a new Quality & Customer Insight Specialist to our team in MS, United States.

We are seeking a motivated Quality & Customer Insight Specialist to join Nex Rep LLC in MS, United States.

Consider building your career as a Quality & Customer Insight Specialist at Nex Rep LLC.

The Quality & Customer Insight Specialist position in the Management & Operations, IT & Technology field is open for applications.

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