Program Specialist III
Listed on 2026-10-24
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Social Work
Government Administration
State of Mississippi
$43,509.31
$45,684.78
Full-Time
Location25 - HINDS COUNTY, MS
About the AgencyThe Mississippi Department of Human Services is dedicated to serving others while providing a wide range of public assistance programs, social services, and support for children, low-income individuals and families. The agency seeks to empower families so they can become self-sufficient and responsible for their future success. This position is with the Division of Community Services and will be located in STATE OFFICE.
If you have any questions, you may contact us .
This is a time limited position. The incumbent serves as a key technical and operational specialist responsible for supporting and maintaining the division's client data tracking system. This position oversees system functionality by providing comprehensive user support, managing and resolving service tickets, and coordinating activities with external system vendors. The incumbent performs routine and advanced data analysis to ensure data accuracy and integrity, conducts quality assurance reviews, and facilitates system updates and enhancements in alignment with program and organizational requirements.
The role requires strong analytical skills, attention to detail, and the ability to collaborate effectively with internal staff and external partners to ensure consistent, reliable system performance in support of program operations.
Proficient in Microsoft Office, JIRA Software, Teams/Zoom conferencing, and related program applications; demonstrates integrity; possesses excellent verbal and written communication skills; is adept with various multimedia tools; adapts quickly; is courteous; maintains confidentiality; and effective develops and maintains professional relationships.
Preferred QualificationsTypically requires a Bachelor's degree and 2-4 years of experience. Hiring agency qualifications:
Must have a Bachelor's degree.
Candidate must have one (1) to three (3) years of experience in technical and system support.
Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
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