Program Manager; Center of Hope Shelter

Job Location:

ALM-Jackson Ms Corps - Jackson, MS 39206, Salary Range: $19.36 Hourly, Job Category:
Social Services, Position Type:
Full-time with Benefits

Schedule:

11:00 pm
-8:00 pm, and weekends as needed

Supervises, coordinates, monitors, plans, and participates in the day-to-day operations of the Center of Hope (shelter) program.

• Plans, schedules, assigns, and supervises the work of shelter program personnel; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; ensures the safety and security of the facility; conducts performance evaluations and provides salary and hiring/firing recommendations; reports any deviation from policy and/or procedures to management.
• Interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; picture identification cards, payroll statements, utility bills etc.
• Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information..
• Inspects facility on a routine basis to monitor the cleanliness of facilities; orders supplies and equipment as needed and based on supervisor approval; ensures compliance with program rules, established standards, and Board of Health codes; inspects fire systema and fire alarms; performs life-safety inspections; conducts fire drills and maintains logs.
• Supervises and enters case management data into the Homeless Management Information System including client demographics, dates of stay, services provided, etc. in a timely manner; generates reports and makes data corrections; participates in all HMIS required trainings and meetings; compiles monthly reports as required.
• Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).
• Builds and maintains professional working relationships with community agencies; attends community meetings with representatives of other agencies in order to educate them about the program, attempt to streamline service delivery, make client referrals and maintain awareness of client's progress.

• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work requires performance of duties in a social services environments where exposure to communicable and infectious diseases are possible

• Health
• Aflac
• PTO
• Holiday Pay
• 403B Plan

• Bachelors degree from an accredited college or university in Social Work or a related field, AND
• Two years progressively responsible experience performing social services work with at least one year in a supervisory capacity, OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

• Valid Driver License.
• First aid and CPR certifications
• Certification required to dispense medication
• HMIS certification or ability to obtain license within 60 days of employment
• Drug tests and Breathalyzer Training and Certification

Equal Opportunity Employer Veterans/Disabled