Patient Services Rep

United States, New Jersey, Jackson.

Job Title:

Patient Services Rep

Location:

Barnabas Health Medical Group, 260 North County Line Road, Jackson, NJ 08527

Department:
Jackson Primary Care

Req #:

Status:
Full-Time

Shift: Day

Pay Range: $20.18 - $25.34 per hour (New Jersey)

The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.

Required:

• High School Diploma or General Education Degree (GED)
• Relevant experience and/or training, or equivalent combination of education and experience
• Demonstrates a clear understanding of the importance of patient satisfaction and safety
• Strong oral and written communication skills
• Attention to accuracy and detail
• Able to multitask and work under pressure
• Ability to work independently and in a team environment

Preferred:

• Associates Degree or Bachelor's Degree
• Previous medical receptionist experience or background in general office
• Knowledge of medical terminology and electronic medical record (EMR) systems

• Shift Working:
  Monday-Friday, 8:30am–5:00pm
• Day Shift
• Full-Time, 40 Hours Per Week

• Performs patient check-in and check-out functions
• Answers routine questions in person and over the telephone
• Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
• Creates and maintains health record information, files and organizes as needed
• Coordinates with insurance providers and handles pre-authorizations and certifications as necessary

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance (vision)
• Retirement Plans
• Short & Long Term Disability (long term disability)
• Life & Accidental Death Insurance
• Tuition Reimbursement (tuition reimbursement)
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Equal Opportunity Employer. RWJBarnabas Health is an Equal Opportunity Employer.