Store Manager - Jackson Outlets, NJ

Store Manager – Jackson Premium Outlets, NJ

Since 1991, Spring Footwear has delivered comfort and style through innovation, quality, value, and flexibility. Our mission is "to develop successful partnerships by creating and delivering the best quality, value, product, and service every day!" Spring Step Shoes is expanding to New Jersey at the Jackson Premium Outlets. The Store Manager serves as the face of the brand, providing world‑class customer service and driving sales results.

• Create a successful and positive sales culture that fosters strong performance across all associates.
• Drive a team‑oriented selling environment that benefits the Spring Step brand, associates, and guests alike.
• Set achievable, growth‑focused goals for total sales, individual pairs sold, promotional targets, and accessory goals while ensuring proper staffing.
• Oversee all aspects of store recruitment, collaborating with the team to attract, retain, and develop talent.
• Lead effective teaching, coaching, and training of all store associates within an established timeframe.
• Manage performance and address employee relations issues within the store.
• Analyze the store's Profit & Loss (P&L) to drive financial performance.
• Adhere to all loss‑prevention and shrinkage policies.
• Act as a leader of change for associates and a champion of company initiatives.
• Ensure proper merchandising according to company guidelines.
• Ensure safety and security of associates, guests, and partners.

• Drive a sales culture by leveraging incentives, celebrating successes, and overcoming obstacles.
• Use daily productivity targets to ensure proper staffing levels and communicate goals to all associates.
• Analyze the P&L and store data to manage controllable costs, minimize losses, and meet KPI targets.
• Ensure store asset security by adhering to risk‑management policies, including bank deposits, opening/closing procedures, store balance and compliance policies, and required stock counts.
• Lead implementation of key initiatives and new programs to meet sales and marketing objectives.
• Maintain and analyze hot‑seller reports and Shopify statistics to develop improvement plans and communicate them to field management.
• Ensure all security and safety procedures are properly trained, communicated, executed, and observed by the entire team.
• Recruit top talent with support from field management and provide thorough training for all new hires to promote success and positivity.
• Oversee performance and development reviews in‑store, ensuring regular feedback for growth and succession planning.
• Partner with field management to create a positive, productive store culture and treat all associates fairly and consistently.

• Knowledge of the footwear or fashion industry and retail sector.
• 1-3 years of prior retail experience.
• Minimum of 3-6 months in a management role.
• Proven track record of building business and customer loyalty.
• Experience working for a retail company with oversight from field leadership.
• Understanding of basic business and financial reports.
• Proficiency with basic software.
• Ability to problem‑solve and manage scheduling to achieve business goals.
• Capability to lift up to 40 pounds, climb an 8‑foot ladder, stand for long periods, and bend as necessary.
• Willingness to work a flexible schedule, including nights, weekends, and holidays.
• Customer focus, drive for results, teamwork, interpersonal skills, change management, initiative, approachability, and motivating others.
• Effective communication, time management, and talent acquisition skills.
• Strong performance management and development capabilities.

• Competitive wages and benefits.
• Profit‑sharing program.
• Advancement opportunities.

We encourage qualified candidates to apply and join our growing team!

Location: Jackson Premium Outlets, Jackson, NJ

Spring Footwear Corp. is an Equal Employment Opportunity (EEO) employer. All employment is contingent upon the successful completion of a drug and background screening, as applicable to the job specifications.