Beauty Advisor

Overview

Ulta Beauty is a vibrant and energetic company that celebrates the joy of discovery and uncommon artistry. We are transforming the world one shade, one lash, and one cut at a time because beauty is powerful.

The Beauty Advisor (BA) provides an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, performing cashier tasks, keeping fixtures stocked, maintaining overall store cleanliness, and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in‑store events), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni‑channel sales, and retail shrink.
• Ensure each guest receives exceptional service by greeting and engaging them, personalizing service, answering questions, informing them of promotions, and recommending complementary products and/or services.
• Courteously handle customer service, sales, refunds, exchanges, and online orders.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals.
• Stay informed about new and existing products and services, including ingredients and benefits, to better serve guests.
• Maintain prompt, regular attendance.

• Contribute to an inclusive environment that supports teammates, peers, and the guests served.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
• Collaborate with managers and associates to grow the business.
• Participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the dress code.
• Drive sales by keeping the assigned work area replenished, signed, and faced, and ensuring testers are available.
• Maintain outstanding store standards and overall cleanliness, including sales floor, restrooms, cash wrap, backroom, and break area.
• Participate in merchandise resets, planograms, marketing displays, physical inventory, and shipment processing using Ulta’s technology and best practices.
• Protect company assets by following loss prevention best practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• High school diploma is preferred.

• 1 year of relevant work experience or an equivalent combination of education and relevant work experience is preferred.

• Demonstrates a passion for guest service and competency for selling.
• Proficient with basic technology (e.g., point‑of‑sale systems and Apple devices).
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.

• Work a flexible schedule that includes days, evenings, weekends, and holidays.

• Continuous mobility throughout the store during shift.
• Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
• Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift.
• Continuous coordination and manipulation of objects during shift.

Benefits:
Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. Additional benefits information is available on the Benefits and Career Development page.

Pay range: $16.00 – $21.50 per hour. Exact pay is based on factors including, but not limited to, relevant education,…