Lead Spa Associate

• Childcare Discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

At Hand & Stone Millstone/Jackson, we're looking for a motivated leader who enjoys coaching teams, delivering exceptional customer experiences, and driving business results. As a Lead Spa Associate
, you'll help lead daily operations, support team development, and play a key role in growing memberships and spa performance.

This is an excellent opportunity for someone looking to gain leadership experience, grow within a nationally recognized wellness brand, and make a direct impact on both the client and employee experience.

• Take on a key leadership role within the spa
• Support team coaching, training, and performance
• Gain experience in sales leadership, team development, and operations
• Opportunity for continued career growth within a growing wellness brand

• $18/hour starting pay
• Performance-based bonus opportunities
• Ability to directly influence spa success through membership growth and team performance

• Ongoing sales and leadership development
• Coaching focused on customer experience and team success
• Hands‑on leadership experience in a multi-million-dollar wellness industry

• Positive, collaborative work environment
• Leadership team committed to your success
• Be part of a company focused on helping people feel their best

• Join an industry leader with more than 500 locations across North America
• Work for a brand with over 20 years of success in wellness and self-care
• Help create experiences that make every visit the best hour of our clients' month

• Lead by example in delivering exceptional customer service
• Coach and support Spa Associates to achieve individual and team goals
• Help drive membership sales, retail performance, and client retention
• Build strong relationships with members and guests
• Promote spa services, memberships, and special offers
• Support opening and closing procedures
• Maintain spa presentation and cleanliness standards
• Answer phones, schedule appointments, and assist with administrative tasks
• Foster a positive, results-driven team culture

• Strong customer service and communication skills
• Sales-focused mindset with a passion for helping others
• Previous leadership, supervisory, or team lead experience preferred
• Ability to multitask and prioritize in a fast-paced environment
• Dependable and professional work ethic
• Availability to work Tuesday through Saturday
• Evening and weekend availability required

Unlike traditional retail or front desk positions, this role gives you the opportunity to build leadership skills while making a meaningful impact on both team performance and client wellness. You'll gain valuable management experience, drive business results, and help create an environment where both employees and clients thrive.