Account Technician - Jackson, TN​/On-Site

Account Technician
Jackson, TN/On-Site
6+ Months

Position Summary
The Department of Children’s Services seeks temporary Account Technician staff to support Central Accounting with invoicing and timely payments to contracted vendors. The primary responsibility of this role is to log, review, audit, and process invoices to ensure accurate and timely entry into the Tennessee Family and Child Tracking System (TFACTS) and Edison accounting system.

Key Duties and Responsibilities

• Log and review existing and new invoices for accuracy, completeness, and compliance with state policies and procedures.
• Audit invoice documentation to identify and correct errors before submission.
• Enter invoice data into TFACTS and Edison for processing and payment.
• Reconcile discrepancies by coordinating with program staff, providers, and fiscal staff.
• Maintain accurate records and follow established filing and documentation standards.
• Assist with other accounting or administrative tasks as assigned to reduce backlog and improve workflow efficiency.

Required Technical and Job Experience

• Experience in accounts payable, bookkeeping, or general accounting support (minimum 1 year preferred).
• Demonstrated ability to review financial documents for accuracy and compliance.
• Data entry experience with strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with enterprise financial systems; prior experience with Edison or TFACTS preferred but not required.
• Ability to follow established procedures, maintain confidentiality, and meet deadlines in a high-volume environment.
• Strong written and verbal communication skills for interaction with staff and providers.

Qualifications

• High school diploma or equivalent required; associate degree in accounting, finance, or related field preferred.
• Qualifying full-time clerical accounting or auditing experience may be substituted for the required education on a case-by-case basis.
• Prior state government accounting system experience a plus but not required.
• Must successfully pass a background check prior to placement.
• Must be able to work onsite in the Jackson DCS office; remote work is not permitted for this assignment.
• The Jackson DCS office is located at 225 Dr Martin Luther King Jr Dr, Jackson, TN 38301.

Work Conditions & Support

• Laptops and necessary system access will be provided.
• Central Accounting staff will provide training and ongoing guidance to ensure employees understand procedures and system requirements.
• Work will be performed in a professional office setting during standard business hours.