Customer Service Representative; Part-Time

Position: Customer Service Representative (Part-Time)
Overview

Starting Time Available:

Monday - Friday | 9:00 AM - 2:00 PM

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities

* Assist the Service Center Manager

* Take and deliver messages for the Service Center Manager and Account Managers

* Provide assistance to Drivers

* Prepare bills of lading and delivery receipts

* Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

* Payroll

* Data entry

* Freight reports

* Driver collect reports

* Billing and filling

Qualifications

* Skillful in Microsoft Office Programs

* Excellent keyboarding skills

* Has worked in a fast paced environment and has excellent attention to detail

* Experience with handling a high volume of phone calls

* Exceptional communication and customer service skills

Benefits

* Stable and growing organization

* Competitive weekly pay

* Quick advancement

* Customized training program

* Professional, positive and people-centered work environment

* Modern facilities