Dental Site Manager

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Jackson, TN, US

7 days ago Requisition

Since 1995, Christ Community Health Services (CCHS) has provided high-quality healthcare to underserved communities through distinctively Christian service. As a faith-based Federally Qualified Health Center (FQHC), we serve approximately 60,000 patients each year across our Memphis health centers, offering primary care, dental, behavioral health, pharmacy, and specialty services.

Christ Community Health Services is seeking an experienced Dental Site Manager to provide comprehensive operational leadership for a dental clinic site. This position leads administrative and clinical support teams, strengthens patient access and clinic flow, ensures regulatory readiness, and maintains a safe, efficient, and patient-focused environment.

The Dental Site Manager serves as a key liaison among dental providers, site staff, the Oral Health Practice Administrator, and organizational leadership. Success in this role requires strong dental-operations knowledge, sound judgment, accountability, and a commitment to balancing regulatory compliance, financial sustainability, and mission-driven care.

• Lead daily operations that directly expand access to high-quality dental care for underserved communities.
• Guide and develop multidisciplinary dental support teams in a collaborative clinical environment.
• Influence patient flow, quality improvement, regulatory readiness, and operational performance.
• Partner with clinical and organizational leaders to strengthen integrated, whole-person care.
• Contribute to a culture grounded in compassion, service, excellence, and Christian faith.

CCHS team members are expected to demonstrate our core values every day. For a Dental Site Manager, they mean:

• Intentional Love - Leading with compassion and ensuring that patients, families, and colleagues are treated with dignity and respect.
• Devoted Service - Approaching operational responsibilities with humility, reliability, accountability, and a servant's heart.
• Humble Excellence - Pursuing high standards of clinical support, compliance, and professional performance while remaining teachable and Christ-centered.

• Maintain compliance with HRSA Uniform Data System reporting requirements by supporting accurate documentation, coding, and data collection.
• Ensure adherence to FQHC operational standards, including access to care, the Sliding Fee Discount Program, and patient eligibility documentation.
• Oversee compliance with OSHA requirements, including blood borne-pathogen, hazard-communication, and dental workplace-safety protocols.
• Ensure compliance with CDC infection-prevention standards for dental settings, including sterilization, instrument processing, and appropriate use of personal protective equipment.
• Maintain readiness for HRSA Operational Site Visits and other applicable surveys or audits by keeping policies, documentation, and staff training records current.
• Monitor HIPAA compliance and the secure handling of protected health information.
• Support compliance with dental billing and coding requirements, including CDT codes and Medicaid and Medicare standards.
• Ensure adherence to Tennessee dental board requirements and scope-of-practice rules for dental assistants and hygienists.

• Partner with dentists to support efficient delivery of preventive, restorative, and urgent dental services.
• Oversee patient scheduling practices, including…