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Shipping Manager
Job in
Jackson, Madison County, Tennessee, 38303, USA
Listed on 2026-10-09
Listing for:
Simon & Schuster, Inc.
Full Time
position Listed on 2026-10-09
Job specializations:
-
Supply Chain/Logistics
Operations Management, Supply Chain & Logistics -
Management
Operations Management, Supply Chain & Logistics
Job Description & How to Apply Below
We are seeking an experienced, results-driven Shipping Manager to lead a high-volume outbound distribution operation. This role oversees Shipping Supervisors, Shipping Coordinators, and hourly associates while ensuring safe, accurate, and on-time shipment of customer orders. The ideal candidate is a team builder, exceptional communicator, trainer, mentor, and hands‑on leader who thrives in a fast‑paced, high-volume environment during a critical period of operational growth and transformation.
Key Responsibilities- Lead, coach, train, and develop Shipping Supervisors, Shipping Coordinators, and hourly employees.
- Build a highly engaged, accountable, and customer‑focused team.
- Oversee daily shipping operations including order fulfillment, dock activities, freight scheduling, carrier management, shipment tracking, and shipping documentation.
- Ensure orders are shipped accurately, safely, and on time while meeting productivity and service objectives.
- Manage labor planning, workflow execution, and operational priorities to achieve daily performance goals.
- Drive continuous improvement initiatives focused on productivity, quality, cost reduction, and customer service.
- Partner with Operations, Customer Service, Transportation, and Inventory teams to resolve issues and improve execution.
- Promote and enforce safety standards, company policies, and operational procedures.
- Bachelor's degree preferred or equivalent experience.
- 5+ years of leadership experience in shipping, logistics, warehouse, or distribution operations.
- Proven ability to lead teams in a high-volume, fast‑paced environment.
- Strong knowledge of shipping processes, freight carriers, warehouse operations, and WMS systems.
- Excellent communication, organizational, analytical, and problem‑solving skills.
A proven team builder, exceptional communicator, strong leader, trainer, mentor, and change agent who leads by example, develops talent, embraces challenges, and delivers results.
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