Fiber Network Systems Engineer

Lenoir City Utilities Board, a municipal utility providing electric, water, wastewater, gas and fiber services to the Lenoir City, Loudon County, Farragut, and West Knoxville areas, is seeking a Fiber Network Systems Engineer. This position plays a key role in supporting network expansion, system upgrades, and ongoing maintenance by installing, supporting and upgrading critical network, operational support system (OSS) and other inside plant components for LCUB’s premier fiber optic network.

Strong analytical skills, attention to detail, and effective communication are essential, along with the ability to work collaboratively across departments and maintain positive relationships with customers, contractors, and business partners.

• Install / maintain core network consisting of Arista, Adtran, and Mikrotik components.
• Install / maintain OSS VMware/Proxmox platform including storage arrays and hosts.
• Install / maintain OSS virtual servers including DHCP, DNS, IPAM, and provisioning.
• Install / maintain fiber optic cabling and electronics in LCUB Datacenter and fiber huts.
• Collaborate with inside plant team to continuously improve architecture.
• Participate in paid standby / on-call rotation for Tier 2/3 trouble escalations.
• Participate in scheduled quarterly and emergency night maintenances as needed.
• Perform proactive network capacity and health monitoring.
• Perform timely reactive repair of failed components in coordination with team.
• Support staff by assisting with order-provisioning issues as needed.
• Support complex commercial services including Ubiquiti networks and hosted phones.
• Bring a positive attitude
• Be a problem solver
• Demonstrate strong work ethic
• Work as part of a team
• Perform other duties as directed by supervisor

• High school graduate or GED (general education degree)
• Ability to read and interpret color-coded network diagrams, prints, and labels.
• 1-2 years of experience in a customer-facing support role OR
• 1-2 years of experience in a relevant technical role.

• Associate’s or bachelor’s degree in information technology, computer science, cybersecurity, or related field
• Networking and Systems Administration training and/or related certifications
• Experience with L2/L3 network or systems administration or in ISP network operations
• Experience administering network monitoring software such as PRTG, Zabbix.
• Experience working in a campus, enterprise, or ISP, or similar IT environment.
• Experience with Arista, Adtran, Cisco, ISC DCHP/KEA, ISC BIND, Netbox,
• Experience with Linux, VMware, Proxmox, compute and storage solutions.

LCUB offers highly competitive salary and benefit packages including a company pension plan, supplemental retirement plan, paid holidays and leave time, life insurance, and family insurance that consists of medical, dental, and vision.

LCUB is an equal opportunity employer and complies with all applicable laws and regulations in our employment practices. All qualified applicants receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

LCUB is a participant in the Tennessee Drug-Free Workplace Program. All LCUB facilities and vehicles are tobacco-free.