Assistant Manager

Job Description

The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations.

The Assistant Manager reports to the General Manager.

• Ensure a High Quality Operation
• Maintain Controls
• Manage Team Members
• Advocate a Team Environment
• Manage Personal Development
• Provides Team Members, Managers, and Guests with a positive experience and atmosphere
• Ensures prompt, friendly service
• Ensures the production of high quality food on a consistent basis
• Directs overall activities and performance of team members on a shift-by-shift basis
• Assist with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns
• Support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives
• Manage efforts to ensure a positive guest and team experience
• Ensure quality and timely delivery of food and beverages orders through various ordering channels (in-restaurant dining, to-go, online ordering, curbside, delivery)
• Maintain and inspect dining room, food receiving, food holding, preparation, production, and storage areas to ensure health and safety regulations are adhered to; correct unsafe practices or conditions
• Complete daily paperwork and projects on a timely basis
• Comply with cash control policies and procedures; ensure compliance by managers, supervisors, and team members
• Drive positive results for labor through proactive scheduling and reacting to business trends
• Control operating costs through awareness of operations
• Manage Team Members and ensure quality recruiting and training of new team members
• Participate in hiring, training, motivation, and evaluation of team members as directed
• Create positive relationships with team members and managers by treating all members with respect
• Minimize turnover by addressing team member issues in collaboration with the management team
• Ensure adherence to brand standards, company policies and procedures during shifts when supervising
• Support and practice an open door policy

High School Diploma or equivalent

Hourly/Part-Time

• Mid-Senior level

• Part-time

• Other

• Food and Beverage Services