Jewelry Sales Specialist, Hickory Mall

Jewelry Sales Specialist, Old Hickory Mall

Location:

Old Hickory Mall, Jackson, TN

Salary: $70,000 - $80,000 per year.

Seniority level:
Associate

Employment type:

Full-time

At REEDS Jewelers
, we bring together timeless values with energy and innovation of a modern luxury retailer. For nearly 80 years, we have built a legacy of trust, exceptional customer service, and curated fine jewelry—offering our clients an elevated experience both in-store and online. Here you’ll find more than a job—you’ll find a career with purpose, growth, and lasting impact.

We're looking for a passionate, customer-focused jewelry sales professional to join our team and deliver an exceptional luxury retail experience. In this role, you’ll build lasting client relationships, drive sales, and proudly represent REEDS’ commitment to quality, service, and integrity.

• Provide exceptional service at every step of the customer journey
• Create personalized shopping experiences and build lasting client relationships
• Educate clients on product offerings and brand story
• Maintain a polished, welcoming, and engaging presence on the sales floor

• Achieve and exceed personal and team sales goals
• Stay informed on product knowledge, promotions, and visual standards
• Drive repeat business through clienteling and follow-up strategies
• Support store events and promotional activities

• Assist with merchandising and maintain visual standards
• Operate POS systems accurately and efficiently
• Uphold operational standards for the store and lead with pride
  
  Follow store policies and security procedures

• Integrity – Do what’s right, always.
• Performance Excellence – Drive results, embrace growth.
• Stewardship – Build trust with every action.
• Professionalism – Lead with confidence and consistency.
• Entrepreneurial Spirit – Think big, act boldly.
• Team Orientation – Collaborate and uplift others.
• Passion – Love what you do and have fun doing it.

• Enthusiasm for the brand and a sales-focused mindset
• Excellent communication and interpersonal skills
• Comfort working in a fast-paced, team-driven environment
• Availability to work a flexible schedule including weekends, holidays, and evenings
• High School Diploma or Equivalent
• Legal authorization to work in the U.S.
• Ability to stand for long periods of time and lift up to 30 lbs.

• Jewelry product knowledge or GIA coursework
• Retail or hospitality experience, preferably in jewelry or luxury sales

REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for health, dental, life, and LTD insurance, and more.

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.