Strategic Account Manager - North Central Region

Job Type

Full-time

States within region include Michigan, Indiana, Ohio, Tennessee, Kentucky, Missouri, Kansas

• Account Planning and Execution:
  Develop and execute account level business plans for targeted member accounts based on Puma’s commercial goals. Identification of contacts and understanding of key stakeholders representing a broad range of functions and management levels, both internal and external is required. Support activities of strategic alliance partners within targeted accounts as applicable and approved. Provide guidance and assistance relative to company-wide and franchise-specific opportunities within targeted and assigned regional/national oncology accounts.
• Contract support for GPO accounts:
  Develop understanding of relevant GPO member accounts to support GPO contracts and conduct periodic business reviews to ensure that GPO accounts meet or exceed all approved contracted goals in the assigned accounts. Advise Puma sales and marketing executive management on contract terms to ensure appropriate direction on challenges and opportunities.
• Resource Management:
  Coordinate efforts to leverage and/or maximize utilization of commercial resources in assigned regional and national member accounts. Assess and account for all commercial resources required to accomplish Puma Biotechnology commercial objectives.
• Collaboration and Communication:
  Responsible to provide timely and accurate information regarding account-specific insights that impact Puma Biotechnology business. Communication flow will include all levels within Puma Biotechnology through the Senior Director, Strategic Accounts. Cross functional collaboration with field sales leadership (RBLs), Marketing, Medical, Access, Contracting and Trade, and other appropriate functions is expected.
• Business development:
  Assess key assigned regional and national oncology accounts. Identify new customers or organizations with the potential to impact Puma Biotechnology business, work with leadership to build positive relationships.
• Develop relationships within targeted accounts including C-suite, department heads, supply chain, SPs, network lead, 3rd party vendors; engagement at conferences and symposiums, etc.

• Responsible and accountable for the successful implementation of the strategic and tactical plans for the identified accounts and Hospitals/IDNs
• Partner with Senior Director, Strategic Accounts to create business opportunities and build strategic partnerships with defined accounts.
• Leverage detailed knowledge of both Puma and competitor products to communicate effectively and appropriately with the key decision makers and influencers and differentiate Puma Products in alignment with customer and patient needs and goals
• Leverage appropriate proactive methods to gather and demonstrate a thorough understanding of integrated customer accounts, customer business models, financial dynamics, marketplace developments and trends, competitive strategies, healthcare policy, and Puma strategies and processes
• Adapt national sales and marketing strategies to each account’s unique market dynamics
• Collaborate with market access, marketing, medical and sales to secure access to formularies and pathways
• Responsible for education, communication, and coordination with all segments of the business within their assigned accounts
• Establish strong customer management skills and relationships for assigned accounts.
• Identify, develop, and execute business opportunities by focusing on appropriate positioning and messaging of Puma Biotechnology products
• Identify, resolve, and communicate dispensing and/or product access issues
• Track and analyze product performance and communicate to internal…