Accounts Receivable Clerk

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This range is provided by Trailborn Hotels & Resorts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$25.00/hr - $28.00/hr

The Hotel Accounts Receivable Agent is responsible for managing guest, corporate, airline, bus tour, and travel agent accounts to ensure timely and accurate billing, collection of payments, and reconciliation of accounts. This role supports the hotel’s cash flow and maintains strong relationships with clients and internal departments.

• Prepare, review, and issue invoices to corporate clients, travel agents, and event accounts
• Post and reconcile daily payments (cash, credit cards, bank transfers, and checks)
• Monitor outstanding balances and follow up on overdue accounts
• Maintain accurate guest and company account records in the hotel PMS and accounting system
• Coordinate with Front Office, Sales, and Banquets to verify charges and billing details
• Reconcile accounts receivable ledger with the general ledger
• Prepare aging reports and assist with month-end closing
• Handle billing inquiries and resolve discrepancies professionally and promptly
• Ensure compliance with hotel policies, credit limits, and financial controls
• Assist with audits and provide requested documentation

• Diploma or degree in Accounting, Finance, or related field
• Previous experience in hotel accounting or accounts receivable preferred
• Knowledge of hotel PMS Opera is an advantage
• Strong attention to detail and accuracy
• Good organizational and time‑management skills
• Basic to intermediate knowledge of accounting software and Microsoft Excel
• Strong communication and customer service skills
• Ability to work independently and as part of a team

• Office‑based role within a hotel environment
• May require coordination with operational departments
• Standard business hours, with flexibility during month‑end or audits

Entry level

Full‑time

Accounting/Auditing and Finance

Hospitality

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